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How to use each tool

Each tool walks you through every step on screen. These illustrated guides show you what to expect along the way.

Which tool do you need help with?

SCAMcheck

Open SCAMcheck

These pages are pictures of the printed guide, so the “click here” links shown in them can’t be tapped. Personal details in the examples have been blurred.

Page 1: the ScamCheck opening screen, with six notes explaining it
Page 2: choosing the kind of message and choosing your picture
Page 3: picking the photo from your library and confirming it
Page 4: the analysis, the result, and chatting with the analyst
Page 5: how to take a screenshot and prepare the photo

Open SCAMcheck

CALLback

Open CALLback

These pages are pictures of the printed guide, so the “click here” links shown in them can’t be tapped. Personal details in the examples have been blurred.

Page 1: the Callback Check opening screen, with notes explaining it
Page 2: entering the phone number, or choosing a screenshot that shows it
Page 3: picking the screenshot and confirming the number
Page 4: telling the app about the call
Page 5: what they want you to do, and adding optional details
Page 6: reviewing your answers and getting the result

Open CALLback

URLcheck

Open URLcheck

These pages are pictures of the printed guide, so the buttons shown in them can’t be tapped. Personal details in the examples have been blurred.

Not sure how to forward an email? See How do I forward an email? for step-by-step help with pictures.

Page 1: the URLcheck opening screen, with six notes explaining it
Page 2: waiting for your forwarded email, and the Keep waiting and Start over buttons
Page 3: confirming it is the email you forwarded
Page 4: your email shown before the result
Page 5: the result, and the Back to CYA and Check another email choices
Page 6: notes about the rest of the process

Open URLcheck