Callback Check by Cover Your Assets

View: Regular β–Ύ Verbal: On β–Ύ

Welcome

Did someone call or text you, and ask you to call a number back? Before you dial, Callback Check walks you through a few quick questions about that number and how it reached you — and tells you what it finds.

It only takes a couple of minutes. We recommend using a screenshot or photo instead of typing the number in — caller ID, a text, a voicemail, or even a sticker or label with the number on it. It doesn't have to be a perfect picture — angled, creased, or folded is usually fine. Typing it by hand is easy to get a digit wrong on; a photo skips that risk entirely. Either way, you'll always see the number and get a chance to check it before anything runs.

Not sure how? Click here for instructions

On your iPhone:

  1. Press and hold the button on the side of your iPhone and the volume-up button at the same time.
  2. Let go of both buttons.
  3. The screenshot is saved automatically to your Photos.

On your Mac:

  1. Press Shift, Command, and 4 at the same time.
  2. Drag to select the area you want, then let go.
  3. The screenshot is saved automatically to your Desktop.

Where to find what you're checking:

  • Voicemail: open your Phone app, tap Voicemail, and select the transcribed voicemail, then take a screenshot as above.
  • Text message: open your Messages app and find the text, then take a screenshot as above.
  • Email: open your email app and find the email, then take a screenshot as above.
  • Missed call or caller ID: open your Phone app's recent calls, then take a screenshot as above.
  • Pop-up or website: take a screenshot of the page as above.
  • Letter in the mail: lay the letter on a flat surface and take a photo of it with your camera — no screenshot needed.

← Return to Callback Check

Callback Check works on your phone or your computer, but we recommend using your phone — that's usually where the call or text came in, and it makes adding a photo easier too.

Note: Numbers you check are remembered on this device only, so we can warn you if one comes back. If you answer any of the optional Cover Your Assets questions in this app, that one note is shared with Cover Your Assets — nothing else about your check leaves your phone.

Press GET STARTED below to begin.

One-time setup

Copy it on this phone, paste it here. It stays on your device.

In Step 1 of 6

Tap in the box above to type the number β€” or, if you have a screenshot or photo with the number in it, It doesn't need to be a perfect picture β€” angled, creased, or folded is usually fine.

Your screenshot

This is the photo you picked.

Read it against the message. One wrong digit is a different number, and nothing about it will look wrong.

Step 2 of 6

How a number reaches you is part of the evidence. A number in a pop-up and a number in a letter are not the same thing.

Step 3 of 6

A bank, Social Security, Amazon, the power company, a family member β€” whatever they claimed.

Tap the box to bring up your keyboard.

Step 4 of 6

Pick everything that applies.

Step 5 of 6

Tap the box to bring up your keyboard.

Optional

A photo of the voicemail, text, email, or caller ID often shows more than words can. Take one now or choose one from your photos — nothing is added unless you choose one. If it's a long voicemail transcript or text thread, you can add more than one.

Before we check it

Read it through. Tap Back if anything is wrong, or tap Check this number to continue.

The number
How it reached you
Who they said they were
What they want you to do
Anything else you told us

Photo you added

Step 6 of 6

Checking that number…

Step 6 of 6

    Why

      Remember: a real bank, government office, or company will never mind you hanging up and calling their published number back. Anyone who pressures you not to is telling you what they are.

      Thinking about your question…

      Type or dictate your question in the box below, then tap Ask.

      Optional β€” was it easy to use? Anything confusing? This note goes to Cover Your Assets; nothing else about your check does.

      Thank you β€” sent to Cover Your Assets.

      The numbers you checked stay on this phone, so we can warn you if one of them comes back. Nothing is sent anywhere.

      Callback Check will be here whenever you need it.