Someone left a message asking you to call a number back. Before you dial, Callback Check looks at the number and the situation.
This demo uses a sample voicemail, the kind many people receive. We'll walk through checking it, step by step.
This is a demonstration. Nothing is sent anywhere, and nothing from your phone or computer is used.
Step 1 of 3
This voicemail was waiting on the phone. It sounds serious and asks for a call back right away.
Voicemail from Unknown caller
“Hello, this is the Amazon fraud prevention department. We've detected a purchase of an iPhone for $849.99 on your account. If you did not make this purchase, call us back immediately at (888) 555-0142 to cancel the order. Please do not ignore this message.”
It's alarming, and that's the point. Let's check it before calling anyone.
Step 2 of 3
Callback Check asks a few simple questions: the number, how it reached you, who they say they are, and what they want. Here's how this one was answered.
The number
(888) 555-0142
How it reached you
A voicemail
Who they say they are
Amazon's fraud department
What they want you to do
Call back to confirm or cancel a charge
In the real app, you can also add a screenshot or photo instead of typing the number.
Checking that number…
In the real app, this usually takes a few seconds.
Step 3 of 3
Here's the kind of answer Callback Check gives, in plain English.
About the call
β οΈ LIKELY A SCAM
This is a well-known scam. Amazon does not leave voicemails about suspicious purchases and ask you to call a number back. The alarming charge and the word "immediately" are there to scare you into calling before you think. Whoever answers will try to get your account details, a payment, or access to your computer. Don't call this number.
(888) 555-0142
Don't call this number. Check your account yourself instead.
Open the Amazon app, or type amazon.com into your browser yourself.
Look at Your Orders. If there's no iPhone order, there's nothing to cancel.
Still worried? Use the phone number listed on Amazon's own website.
The warning signs
Here's what gave this call away:
A scary charge you didn't make. A big purchase you know nothing about is designed to make you panic.
"Call us back immediately." Real companies don't mind you taking your time and checking first.
A number they gave you. The only safe number is one you look up yourself, never one from the message.
They came to you. Amazon handles order problems in your account and the app, not with surprise voicemails.
Remember: a real bank, government office, or company will never mind you hanging up and calling their published number back.